Privacy Policy

Introduction

At SproutTech, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our canvas artwork, place an order, or communicate with our customer service team.

Information We Collect

Depending on how you interact with our online store, we may collect the following types of information.

Personal and Contact Information

This may include:

• Full name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

Order and Transaction Information

When you make a purchase, we may collect:

• Order number.

• Artwork purchased.

• Selected product size and options.

• Transaction status.

• Shipping and delivery details.

• Return and refund information.

Payment Information

Payments are processed through supported third-party payment providers.

Payment information is handled according to the security and privacy practices of the relevant providers. We generally do not directly store complete payment card numbers or card security codes on our own systems.

Device and Website Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address.

• Browser type.

• Device information.

• Pages visited.

• Website interactions.

• Referral information.

• Cookie-related information.

Customer Communications

We may retain messages, inquiries, product feedback, photographs, and other information you voluntarily provide when contacting us.

How We Use Your Information

We may use collected information to:

• Process and fulfill customer orders.

• Confirm payments and transactions.

• Arrange artwork preparation and shipping.

• Provide order confirmations and tracking updates.

• Respond to customer questions.

• Manage returns, refunds, and exchanges.

• Improve website functionality and customer experience.

• Understand general shopping preferences.

• Detect and prevent fraudulent or unauthorized activity.

• Maintain appropriate business records.

• Meet legal, tax, and regulatory obligations.

• Send promotional communications where permitted by law.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember customer preferences, analyze website traffic, improve website performance, and support security features.

You may manage certain cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

Sharing of Personal Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Shopify and ecommerce service providers.

• Payment processing companies.

• Printing and fulfillment partners, where applicable.

• Shipping and delivery carriers.

• Website hosting providers.

• Analytics services.

• Customer support platforms.

• Fraud prevention services.

We may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect our business and legal rights.

Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to request:

• Access to certain personal information.

• Correction of inaccurate information.

• Deletion of eligible personal information.

• Information about certain data practices.

• Opt-out of specific data processing activities where applicable.

California residents may have additional rights under applicable California privacy laws, subject to legal exceptions.

To submit a privacy request, contact us at info@sprouttech.us. We may need to verify your identity before processing certain requests.

Third-Party Websites

Our website may contain links to third-party websites or services. These services operate independently and maintain their own privacy policies.

We encourage customers to review those policies before providing personal information to third parties.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required by applicable law.

If you believe personal information has been submitted improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website features, or legal requirements.

The latest version will be published on this page.

Contact Us

SproutTech
Email: info@sprouttech.us
Phone: +1 (630) 621-3515
Address: 2443 Fillmore St #380-8505, San Francisco, CA 94115, United States